FAQ
What is MappyMail?
One letter. One address. One recipient.
MappyMail is a person-to-person physical mail platform. You select a specific address on an interactive map, or type in a known address, and send a single physical letter to that recipient. Each letter is printed and delivered through third-party printing and postal delivery services on a per-letter basis.
The MappyMail platform is designed for individual person-to-person physical mail communications tied to a specific address selected by the user. No account or subscription is needed.
What's the point of MappyMail?
Sending paper mail is simple in theory, but in practice it means paper, envelopes, stamps, a printer, and a trip to a mailbox. MappyMail removes the supply run and the errand, while still delivering a physical letter.
- Skip buying stamps, envelopes, and printer ink.
- Send from your phone or laptop instead of finding a mailbox.
- Use a map to avoid address mistakes and returned mail.
It is also a good fit for messages that are more effective on paper, like a neighbor notice, a formal request, or a personal note that should not live forever in an inbox.
Can I use MappyMail for bulk mailing or marketing campaigns?
No. MappyMail does not provide geographic-area direct mail marketing, bulk mailing campaigns, or tools for sending mail to multiple recipients within a selected map area.
Each mailing initiated through MappyMail is intended for one sender and one identified recipient at a specific address. MappyMail is a person-to-person physical mail platform designed for individual communications — one letter, one address, one recipient.
Where can I send mail to?
Anywhere in the world. Domestic mail is typically faster, and international mail has a small additional fee to cover extra postage and handling.
If you are sending internationally, double check the country line and postal code formatting to avoid delays.
Do I need an account or subscription?
No. We avoid the words create account, login, sign up, and subscribe on purpose. MappyMail is pay per letter, so you can send once and be done.
Can I write the letter online instead of uploading a PDF?
Yes. You can write the letter in the app or upload a PDF if you already have one. Both options result in a printed, mailed letter.
If you already drafted something in another tool, export it to PDF and upload it. If not, the editor is the quickest option.
What types of files can I upload?
Right now we support PDF only. If you have a Word doc or a Google Doc, export it as a PDF first and then upload it.
PDFs preserve formatting, so what you preview is what we print.
Can I mail photos, pictures, or images?
Yes. Add your photos or pictures to a PDF and upload it. MappyMail prints it in color or black and white and mails it as a physical letter.
This is a popular way to send printed photos, screenshots, flyers, and documents with images. If you have a single image, you can paste it into a Word doc or Google Doc and export to PDF.
Can I send certified mail with MappyMail?
Yes. MappyMail offers USPS Certified Mail for domestic US letters. Certified mail provides USPS tracking and requires a signature on delivery, giving you proof that the recipient received your letter.
You can also add an Electronic Return Receipt to get a digital copy of the recipient's signature after delivery. Both options are available at checkout.
Certified mail is commonly used for legal notices, formal disputes, landlord-tenant communications, and any letter where proof of delivery matters. See Pricing for current rates.
Is there a size or page limit to what I can mail?
Yes. PDFs are limited to 5MB and we cannot mail more than 60 pages in a single letter.
If your document is larger, split it into smaller PDFs before uploading.
Why is there a cover page included when uploading a PDF?
We use a windowed envelope for the recipient and return addresses, so the first page needs to include them. Your PDF prints on its own pages without the address overlay.
The cover page keeps your document clean while still lining up correctly in the envelope window.
Can I send a letter anonymously?
Yes. You can omit the return address if you want to stay anonymous. If you want a reply, include a return address or a PO box.
Please keep it responsible. If you have questions about what is allowed, review Legal Stuff.
Is the information I provide to send a letter secure?
We do everything within reason to keep your information secure. We only collect what is needed to print and mail your letter.
Payments are processed by trusted providers, and the PDF used for printing is deleted after it is sent to print.
Is my letter deleted after sending?
Yes. Once your letter is sent to the printer, we delete the PDF file used to mail it.
If you want a copy for your records, save your original PDF or download the preview before checkout.
When should I expect the recipient to receive my letter?
Most domestic letters arrive in about 7 to 10 days, excluding holidays. International delivery can take longer depending on destination and local conditions.
What payment methods are accepted?
All major credit cards, Apple Pay, Google Pay, Amazon Pay, and Cash App Pay.
Pricing is shown before you pay, so you can confirm the total in advance.